Business Support in Luxembourg: Are You Familiar with the SME Packages?

In an ever-changing economic environment, Luxembourg’s small and medium-sized enterprises (SMEs) can sometimes feel powerless when facing financial challenges. Whether you are a new entrepreneur or an experienced business owner, securing funding often remains a major obstacle to growth and innovation. Fortunately, the Grand Duchy of Luxembourg has introduced an attractive system of support measures to strengthen its economic fabric: the SME Packages.

Still relatively unknown to many entrepreneurs, these programmes nonetheless represent a powerful lever for growth. How can you benefit from them? What are the eligibility criteria? What concrete advantages can they bring to your business? This article provides a comprehensive overview of these support schemes available to companies in Luxembourg, so you can make full use of them.

The Different SME Packages Available in Luxembourg

The SME Packages consist of a set of financial support measures specifically designed to meet the needs of Luxembourgish SMEs. Developed by the Ministry of the Economy in collaboration with Luxinnovation, these programmes are divided into five distinct categories, each addressing a specific business challenge.

SME Package – Digital

This support programme is designed to help businesses accelerate their digital transformation. It provides assistance in the following areas:

Digital marketing: Creation or optimisation of a website, management of social media campaigns, and more.
Management systems: Cash register systems, sector-specific software, ERP solutions, etc.
Electronic invoicing: ERP solutions with integrated e-invoicing modules.

Eligible applicants: SMEs with an establishment permit and a registered office in Luxembourg.
Project cost: Between EUR 3,000 and 25,000 excluding VAT.

SME Package – Service

The SME Package – Service aims to improve the quality and efficiency of the services offered by Luxembourg SMEs through personalised support. Businesses receive guidance in identifying concrete solutions to enhance customer loyalty by aligning their offering with consumer expectations. The programme includes:

Atmosphere: Optimising the customer journey and improving the ambience of commercial spaces.
Customer relations: Understanding customer needs, personalising services, managing interactions, and adopting appropriate behaviours.
Products: Ensuring coherence between the offer, the target audience, and the price-quality positioning.

This package is particularly valuable for tertiary-sector businesses seeking to increase their competitiveness and stand out in the market.

Project cost: Between EUR 3,000 and 25,000 excluding VAT.

SME Package – Sustainability

In light of environmental challenges, the SME Package – Sustainability supports Luxembourgish companies in adopting more sustainable practices. It helps businesses reduce their environmental footprint while achieving savings on energy, water consumption, and waste management. The programme covers:

Energy: Implementing tools to reduce energy consumption.
Water: Deploying solutions to limit water usage.
Waste: Optimising waste management and promoting circularity.
Carbon footprint: Conducting carbon assessments, developing action plans, and identifying decarbonisation levers.

This package is essential for companies committed to corporate social and environmental responsibility while improving energy efficiency.

Project cost: Between EUR 3,000 and 25,000 excluding VAT.

SME Package – AI

Artificial intelligence represents a strategic opportunity for SMEs, and the SME Package – AI is designed to support its integration. The programme helps businesses implement AI solutions adapted to their processes and provides:

Grants to support AI integration.
Expert guidance to identify relevant AI use cases.
Assistance in training teams in AI technologies.
Support for data management and algorithm development.

This package is ideal for companies seeking to automate tasks or gain valuable insights from their operations.

Project cost: Between EUR 3,000 and 25,000 excluding VAT.

SME Package – Cybersecurity

In an increasingly connected world, cybersecurity is essential to protect businesses from cyber threats. The SME Package – Cybersecurity helps companies strengthen their information system security through:

Financial support to enhance system security.
A personalised vulnerability assessment.
Assistance in implementing suitable security solutions.
Training for staff on cybersecurity best practices.

This package is crucial for businesses seeking to protect sensitive data and their reputation while ensuring compliance with the NIS2 directive and implementing effective cybersecurity measures.

Project cost: Between EUR 3,000 and 25,000 excluding VAT.

How to Apply for SME Packages

Accessing business support in Luxembourg requires following a structured process to maximise your chances of success.

Step 1: Eligibility Assessment

Before starting the application, verify that your business meets the eligibility criteria:

Be an SME according to EU criteria (fewer than 250 employees and annual turnover under EUR 50 million)
Be established in Luxembourg and carry out an economic activity there
Hold the required establishment permits
Submit an economically viable project falling under one of the five packages

Step 2: Preparing the Application File

The request must be submitted before the project begins and must include:

A completed application form
A detailed description of the project and its objectives
A precise financing plan
The company’s latest financial statements
An assessment of the project’s expected impact on the business

Step 3: Submission and Follow-up

The completed file must be submitted to the Directorate-General for Small and Medium-Sized Enterprises of the Ministry of the Economy or via the MyGuichet.lu platform. A dedicated adviser will then be assigned to your file to guide you throughout the process.

Professional Support: A Key Asset for Securing Funding

While the SME Packages represent an exceptional opportunity for Luxembourgish businesses, the administrative complexity and technical nature of the applications can deter many entrepreneurs.

This is why working with a specialised fiduciary firm can significantly increase your chances of obtaining these subsidies. An expert can:

Accurately assess your project’s eligibility
Identify the most suitable package
Structure your application optimally
Calculate the potential amount of aid
Assist you in communicating with the authorities
Ensure follow-up after the aid is granted

Our fiduciary firm has recognised expertise in supporting Luxembourg SMEs in securing SME Packages. With our in-depth knowledge of the support mechanisms and extensive experience preparing applications, we provide tailored guidance to maximise your chances of approval.

Maximise Your Access to Business Support in Luxembourg

The SME Packages offer an outstanding opportunity for Luxembourgish SMEs looking to accelerate digital transformation, improve services, adopt sustainable practices, integrate artificial intelligence, or strengthen cybersecurity. These aids can genuinely transform your business by providing the financial leverage needed to achieve your ambitions.

However, the complexity of the application process requires a structured and professional approach. The success of your request largely depends on the quality of your file and your ability to demonstrate the potential impact of your project.

Do not miss this opportunity to benefit from business support in Luxembourg. Our team of specialised advisers is available to assess your eligibility for the SME Packages and support you at every stage of your application.

Contact us today for a personalised assessment of your situation and discover how we can help you secure the funding your business needs to grow under the best possible conditions.